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Catalog Management


Content has always been the driver of commerce. Rich and accurate product information, presented consistently to the end customer at all points of sale has become a key strategic advantage that is hard to ignore.

Apsiva marries the concepts of product information management with catalog creation to enable organizations to benefit on the aggregation, and management of content to the actual creation of catalogs and makes it all seamless.

The Apsiva solution makes a clear distinction between the design of a catalog and the management of the data that goes in there.

The product information solution focuses purely on creating and managing product data - getting it ready for deployment to customer touch-points.

In turn, the catalog management components create channel and media-specific representations of the product data - Web, Print and CD.

Web
This solution is designed to fit into the branding of any companies web-site - new or existing. Web users can find their product requirements with pre-built features like parametric searching, classification drill-down and product compare.

Print
The print module has all the functionality required to assemble product information for a print page - from product family management, to product table creation and product image selection. Most importantly, a print page can be automatically created in a desktop publishing tool like Quark Xpress. Data synchronization capabilities ensure that product changes are reflected in the desktop publishing tool, without the need for the respective departments to communicate each and every change to each other.

CD
With this CD package, a complete, self-contained and customized representation of the master repository can be created on-the-fly. This provides a dynamic method to communicate data to customers and stakeholders.

     
  Solution Highlights:  
  Web Search, Browse, Compare
Print Catalog
CD Catalog
 
     
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  Industry Solutions:  
  Manufacturers  
  Distributors  
     
  ...................................  
     
  Related Solutions:  
  PI Management  
  Process Management  
     
  ...................................  
     
  “ Producing product content is a leading cause for e-business implementation delays and represents a staggering 20-40% of e-business operation costs. “

Trilogy
 
     
     

More businesses recognize today that rich and accurate product information, presented consistently to the end customer at all points of sales is a key strategic advantage that cannot be ignored.

But sales channels and media are evolving. For example, many companies that previously only utilized print catalogs, are now using a Web catalog as well.
Customers and channel partners are demanding that the product information be supplied or presented in a rich, accurate and digital format.

In most cases, these companies' back-end processes and systems are not adequate or scalable to address these multi-channel catalog requirements.

Consider how long it takes to update a web-site with the latest product information. This can be a slow and cumbersome process because it typically involves IT or an external web-design company.

Why does it take so long to create a catalog?
The creation of a catalog involves two distinctly different processes - the design of the catalog brand (look-and-feel) and the management of the product information (content, product specifications, copy and images) that goes into the catalog. Inefficiencies are abundant when these two get mixed.

For example, a simple product specification change would traditionally be communicated to both the print designer and the IT department (web). Data is updated 'in the channel' - at the specific catalog media - using a desktop publishing tool and web page editor. This poses problems:

  • Very reliant on costly IT resources
  • Not scalable - each product change is performed with the same inefficient processes
  • Iterations, inconsistencies and inaccuracies in brand and data creep, after multiple change

The Apsiva solution makes a clear distinction between the design of a catalog and the management of the data (product information management) that goes in there. Product changes are automatically published to media-specific channels - print, Web and CD.

 
   
 

Print
» Product family management
» Marketing copy management
» Product table management
» Auto page creation
» Page synchronization

Web
» Parametric searching
» Classification drill-down
» Product compare
» Product data download

CD
» Branding
» Classification selection
» Attribute selection
» Product selection
» Direct to CD burning or remote file creation

     
 


Case Study:

The grid below depicts a case study of an organization's 'Before' and 'After' (implementation of a Catalog Management system) scenario:


BEFORE AFTER
Catalog Processes
Manual Automated & Repeatable
Catalog Prod Cycle
9 Months 6 Weeks
Volume of Catalogs
25,000 @ $3.50 15,000
Content Repositories
Numerous Data Stores One Master
Data Inconsitency
40% inconsistency < 2% inconsistency
Data Completeness
70% incomplete 20% improvement
Sourcing
Hard to Find Multiple Ways to Find
Sales Channels
1 3
Product Inquiries
500% increase
Legal
Better Compliance (e.g. MSDS)
Other Benefits
Reduced Returns
Increased Customer Satisfaction
Improved Support Response Times
     
         
         

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