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Catalog
Software FAQ |
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General
FAQ | Technical
FAQ |
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Q:
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What
is Apsiva? |
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A:
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Apsiva is a suite of software products that makes catalog
data management and publishing a quick and easy process. Apsiva
software includes "field tested" best practices
that came out of years of implementation experience. Apsiva
ONEsource focuses on data management. It includes the necessary
functions for easy item management, categorization, asset
management and document management. Apsiva PRINTsource makes
publishing to print a quick process. Apsiva WEBsource and
CDsource cater to the needs of electronic catalogs.
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Q:
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Why
Apsiva? |
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A:
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At Apsiva, we take pride
in our fast implementation, that saves you money. We have implemented
our system for some firms within 9 days, and their catalog system
went live within this time! This included importing 66,000 products
into their information database.
While we can't guarantee this speed for every company, since
sizes and needs differ, we can guarantee results: your product
information will become available to all departments that
need it, from customer service personnel who can easily access
updates and prices without searching through multiple binders,
to sales reps who can take your current CD and use it to show
clients your latest offerings and upgrades.
Your company's departments will have up-to-the-minute product
information at their fingertips, available for print publishing
or other applications.
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Q:
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Why
is Product Information important? |
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A:
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Product Information is what converts viewers into buyers.
Regardless of the media that you create your catalogs in,
the more accurate and actionable your content, the better
the results your organization will achieve. With quality product
information, the following departments in your organization
can benefit:
- Marketing
- Customer Service
- Sales
- Operations
- Supply Chain
The whitepaper "Quantifying the Benefits of a Catalog
Management System" can help you in understanding the
impact for each of the above departments.
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Q:
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Our
IT department can build a catalog software. Why should I talk
to Apsiva? |
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A:
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While
your IT department could try to build a system, our experience
(and those of many firms) has shown that building your own
system will cost more and usually doesn't fulfill all the
requirements. Catalog systems are not traditional databases.
So, usually the staff in charge of building a catalog system
does not have expertise in creating and implementing product
and catalog management systems. Implementing a catalog system
takes skills such as API knowledge of publishing software
applications like Adobe InDesign and Quark Xpress and an understanding
of the publishing workflow.
Here
are the main reasons why you should talk to Apsiva:
- We
can deliver the same results faster and cost effectively.
Our
software applications are built and ready for installation.
So you will see results sooner with Apsiva.
- We
invested roughly 100 man years in research, design, development
and testing our systems. Our
catalog software applications are tested, and are being
used in production. So going with Apsiva is less risky than
building your own system.
- Apsiva
packages best practices accumulated over years of implementation
into the software. This makes our application intuitive
and takes your organization to the next level in business
competence and efficiency.
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Q:
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Can
you provide some real facts of what other customers have achieved
with your software? |
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A:
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* In one company that
implemented ONEsource, product information updates in company
catalogs went from 30 days to 3 days with resulting savings
and improved product update to customer time.
* Average hold times in another
client's customer service department were reduced from 15
minutes to 5 minutes. Why? The service personnel no longer
had to search through multiple company binders for product
information. Instead, they were able to use ONEsource search
engine to quickly and easily find the information that customers
needed-with resulting improved customer satisfaction scores.
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Q:
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We
are in the middle of publishing a catalog. When is the right
time to implement your software? |
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A:
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You can start implementing Apsiva at any time. You will still
see a return on your investment right away, because you can
start capturing your content. This content can be used for
publishing your future catalogs.
And if you are concerned about affordability, consider this:
each time you spend extra time, effort, and manpower on putting
out your catalogs using outdated methods and separate databases,
you are actually paying a high cost.
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Q:
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Why
should we hire your services? |
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A:
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With our services, you'll have access
to the full expertise of our technical team and consultants.
We provide expert support, training, and assistance with planning
and managing your catalog content development strategy. Since
content and catalog data management are our specialties, our
engineers and technicians can help you quickly categorize your
products and create rich granular detail for easier and more
intuitive product searches.
Our consultants are expert across
a wide variety of industries (including automotive, MRO, merchandising,
manufacturing, distribution, electrical, etc.), and can help
you with issues that range from formatting graphics and content
files for multiple applications, to assisting you with setting
up internal access for different departments to a centralized
data portal for increased communication.
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Q:
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What
size of a catalog department can most benefit from your solution? |
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A:
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If your firm has at least two people involved
in catalog production, Apsiva software makes perfect sense.
You can choose the software modules you need now and then expand
them as you grow. Since our software streamlines the entire
process of catalog creation and production, it could save you
the added expense of hiring extra staff to manage this task
over time. |
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Do you still have unanswered questions
about catalog management? Let
us know |
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Apsiva
PRINTsource FAQs: |
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Q:
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What
is the target market for Apsiva PRINTsource? |
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A:
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Organizations that create catalogs
or promotional material of at least 500 pages per year and have
at least 1000 products with annual revenues between $10 Million
and $5 Billion. |
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Q:
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Why
is there no pricing provided on the website for PRINTsource? |
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A:
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PRINTsource is an enterprise software
with capabilities that address the needs of Merchandising, Art
Department, Graphics, Editorial and Product Management. Organizations
have different sets of needs, and hence you don't always need
all the modules. Due to this reason, we cannot have a fixed
price for the software. However, we can provide pricing information
if a few questions are answered. Request
Pricing |
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Q:
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What
kind of other print material can I create with PRINTsource? |
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A:
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Apsiva PRINTsource is a versatile
tool that can be used to create annual catalogs, custom catalogs,
directories, pricebooks, flyers, promotions, sell sheets, brochures,
owners manuals, and repair manuals. |
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Q:
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How
desktop publishing environment does Apsiva recommend? |
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A:
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Apsiva recommends Adobe Creative
Suite for all print publishing needs. The Adobe Creative Suite
saves more time and eliminates redundant steps that you are
forced to take otherwise. |
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Q:
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What
catalog planning features does Apsiva provide to merchandisers? |
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A:
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Apsiva Catalog Software allows merchandisers
to manage content directly in ONEsource. With direct access,
your merchants can perform product pickups electronically and
save time for photography, copywriting and creative artists. |
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Q:
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Does
Apsiva have any specilized functions for B2B vs. B2C catalogs? |
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A:
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B2B Catalogs tend to be easy on
photography and artwork but have a bigger volume of pages.
B2C Catalogs however, tend to be more art intensive and require
efficiencies in areas of photography, shot lists and copywriting.
Apsiva Print Catalog Software is
designed in a modular fashion to accomodate different types
of catalogs. Our easy to use software combines these capabilities
and our implementation team exploits them appropriately to
provide you with the best solution. So, regardless of your
catalog audience, you can rely on the efficiencies that Apsiva
will bring you.
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Q:
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How
does Apsiva handle Images? |
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A:
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At Apsiva we take asset handling
very seriously. With Apsiva you can attach assets to products,
categories and items in various resolutions. Assets need not
be manually attached. Various naming convention based tools
make it easy for you to synchronize product information and
assets.
Apsiva IMAGEsource is an application
that brings additional functional gains to asset handling.
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Do you have more questions about PRINTsource?
Request more
info |
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QUESTION:
We
just published a 260 page print catalog. During proofing,
we found a number of images not matching the products. These
images are the most difficult to proof since only a few people
in our organization have the necessary understanding to recognize
and confirm if the images are accurately representing the
products. How can Apsiva solve this challenge?
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Answer:
Images not matching with products is common
problem that many catalogers face. This results in a long
and painful proofing process. Sometimes it could also be too
late to catch an error. Lets first look at the root cause
of this kind of an error. There are few different reasons
why images don't always matchup with their products. Read
more >>
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Do you have more questions about PRINTsource?
Request more
info |
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