Whether you
plan on investing in a catalog publishing software, or
would just like to be considerably more efficient when
developing your Print / Web / CD catalogs, you will need
an assertive "game plan" for creating and managing images.
Many multi-channel catalogers still employ outdated graphics
techniques that hamper catalog production. This is partly
because many "database publishing" veterans have indicated
that procedures related to product graphics management
are tedious, and hence chose to adhere to "reliable" practices
that favor conventional print only. Print-centered graphic
management techniques have a serious effect on getting
all products to market, in both the print and electronic
arenas. Image management needs to be viewed through a
multi-channel prism, and ignoring graphic guidelines can
have an adverse effect on your productivity.
In this edition
of catalog advisor we will discuss how to avoid graphic
management pitfalls and develop a migration path to a
more rewarding system for storing and accessing graphics
or multi-media files for catalog production.
If you're using
industry-standard desktop publishing software, then chances
are that you are "linking" graphics to the layout file.
This means that the "path" to the graphic is stored within
the "page" file itself. If a freelance production artist
produces the output, graphics will most likely be stored
"locally" in a location to which only he or she has access.
If graphics are stored on a server as they are in larger
organizations, the "network" path will be incorporated in
the layout file. This concept will not change, but some
of the "desktop" methods that were developed, when print
was the only publication media, will need to be adjusted.
Currently, print
graphics and data are really "captive" within the page layout
file in traditional work environments. This means that,
without the ability to access and open the layout document,
the name or location of the related graphics cannot be determined.
If the file is being sent to a commercial printer, the linked
graphics need to be "packaged" as well. Many creative users
have adopted this practice when moving documents internally,
because the image path is "local," (and often more reliable)
rather than the "mutually accessible" network path.
This results
in multiple copies of the same graphic residing in project
folders and on individual desktops. If any graphic needs
to be updated, it needs to be located and updated in all
locations. Since effective multi-channel publication depends
on identifying a single, consistent source for content,
it is well worth the time to begin collecting a "master"
set of graphics and begin using them in conventional production.
To begin the
transition to high-impact multi-channel publication benefits,
let's look at the print page layout the same as we would
look at a web page. Ideally we want images (and text) linked
to a reliable source so our layout document can be refreshed
at will. Next, we would want the ability to re-package that
layout page for seamless transition to media like Web and
CD Catalogs. Underlying that ability should be an intuitive
and simplified strategy that prepares graphics for multi-channel
catalog publishing.
Tip 1: Naming
Conventions. Graphic names should be "graphic" without
exception. This would avoid situations where two graphics
have exactly the same name. Moreover, if some "outsiders"
are going to help you produce your catalogs, they will not
have any intimate knowledge of your product line or your
current folder architecture. The naming convention can be
of immense help in locating the graphics. We can all narrow
our search through graphic archives if the SKU or Order
Number is part of the name.
Avoid "special
characters" in graphic file names at all costs. Nothing
will delay your multi-channel plans faster than "bullets"
or those nasty (formerly cute) symbols you can get by using
the "shift" key. For safety and guaranteed efficiency, avoid
"spaces" too. Start naming your graphics (and file folders)
as if they were a URL. Actually, in the sleek multi-channel
environment we envision for you, "paths" to you graphics
will be just that.
Hint: Begin
naming your graphics as if they were going to go into a
"single" folder. This would allow you to "navigate" to an
image by scrolling or at least have only one place to search.
Avoid "contextual" references to layout pages (ex., pg.
4) or Publications (ex., Spring 2004). For existing graphics,
the benefits of renaming them to conform to these new standards
are well worth the investment.
Tip 2: Storage
Locations. After naming the graphics descriptively,
there is no harm in keeping all of your images in a single
folder, if you can manage it. For many of us, our "print"
publication would still be the primary "search" reference.
In other words, if we saw a 50-pack of blank CDs in your
office-supply catalog, we could search for the order number
in the file name within a folder (or directory).
What if, however,
we are "browsing" the image folder and we come across a
graphic named only with a SKU. We wouldn't know if it were
a "band saw" or a band-aid. Maybe the best description would
be too long to practically put in the name itself. Or, maybe
we want to create a relationship between all "like" graphics.
When we were
in print environment only, some of us opted to create a
"page" or "publication" folder system, where related graphics
were stored in a folder with the layout page file. Though
this method usually provided intuitive access to the graphic
file (in publication context), it required a lot of storage
space to accommodate duplicate storage of the same image.
Another option
is to invest in "image management" software. With image
management software, you have an interface that will allow
you to attach "meta data" such as descriptions or keywords
to media files as the images are checked into the file structure.
So, even if some of our "toner cartridge" images had diverse
storage locations, we could use the same image-management
software to retrieve them with a single query. Of course,
these results are only possible if you consistently use
the same descriptive criteria at check in.
We believe that
the best option is to invest in a multi-channel catalog
publishing system to help you manage your graphics, while
at the same time allowing you to organize your products
and related text. There are affordable and effective systems
that can pay for themselves in a relatively short time,
and using the hints presented here will help you evaluate
them.
Hint: Begin
planning a "virtual catalog" to begin classifying your Products
and Graphics. Most folks use an existing print catalog as
a reference. Your "Master" publication would contain sections,
sub-sections, products and items (SKUs). The concept is
exactly the same as a Folder/Subfolder structure for computer
files. For each "classified" item, allow yourself the option
of "associating" at least one graphic.
For example,
to locate all copy and images needed for a page of your
Tools catalog, you could (just as you would on the Web)
browse to Hand Tools / Hammers / Allsteel / ST1431 (SKU)
/ ST1431.jpg. Now, each of the "branches" in that virtual
tree allows you to fulfill all search criteria. If necessary,
you can locate all images in the Hand Tools section, or
just the "Hammers" graphics with a single query. The system
would record the (centrally located, of course) image paths,
for easy access. You could then locate all images and "queue"
them for batch processing by every publication team.
Tip 3: Graphic
"Maintenance". The overall success of our multi-channel
catalog publishing plans hinge on correcting the current
condition of graphics that we describe here. There is a
phenomenon so widespread in print publication that we have
given it the WYSI-SWYG acronym. In our experience, "What
You See Is Seldom What You Get." This is especially true
when it comes to print graphics, where our eyes are deceived
by the print page, and we assume we can use our graphics
"as is" for automatic catalog generation or multi-channel
catalog publishing.
Ironically,
this problem originated from some of the most appealing
features in industry-standard page layout software. Namely,
it is our ability to "crop," re-size, and even re-shape
images within the layout program, rather than having to
alter and refresh the image file itself. We're not implying
that these tools cannot or should not be used. Instead we're
saying that even with considerable experience in multi-channel
publication, this particular aspect of evaluating our images
is the most daunting.
For instance,
we see images that appear to be relatively close in size,
when in fact one is considerably larger, and has been reduced
to fit in context with a similar item on a print page. When
creating a purposeful multi-channel environment, we need
to determine whether we adjust our graphic criteria before
check in, and/or use tools that will allow us to export
the "cropped" version of the image for electronic publication,
wherever possible.
Another great
use of the page layout software that creates electronic-publishing
nightmares is the widespread practice of using "composite"
product shots. Simply put, this is a single graphic file
with more than one image. For example, in my Hand Tools
catalog, I may have a Screwdriver page that uses the graphic
"StdPhillips.jpg" twice; once with the Standard image in
the page-layout window, and again with the Phillips image
being the only part of the entire file "showing" on paper.
Simply "exporting"
this graphic for the web team can create confusion and increase
the chance for costly errors. The same holds true in cases
where we've used the page-layout program to "mask" unwanted
portions of a graphic by changing the shape of the page
"window" or placed another object on top of it.
Ensuring
Long Term Success In Multi-Channel Publishing
We encourage
you to evaluate your own procedures regarding graphics and
how they are named and stored. If you cannot "browse" to
your needed graphic with your present naming convention
and folder structure as easily as you can find that corresponding
product on your website, then your print production graphics
system is actually holding you back.
If, in your
current environment, you export print catalog content for
the Web or for CD-ROM catalog, you are obviously working
a lot harder than necessary to market your products. Think
of your print layout software more like a portal to multi-media
marketing, and be prepared to link it to the same engine
that flawlessly serves the web for both graphics and content.
Modifying procedures,
so graphics are readily and consistently available for electronic
publishing, may be a little time-consuming, but it need
not be painful. The hardest adjustment may be necessary
because page layout software's strengths allow us to loosen
or abandon graphic standards in production.
If you are currently
using, or intend to someday use content management software
to improve production and re-purpose content, then taking
time now to bring your graphic files and structure into
alignment with proven best practices in the industry will
be time well spent. Having the right approach to managing
graphics will save you precious time and money as you adapt
to the multi-channel nature of catalogs.
About
Apsiva
Apsiva brings the same speed and consistency
to multi-channel publishing that robotics brought to manufacturing.
We offer you unprecedented efficiency and accuracy, so you
can create appealing catalogs quickly and economically.
Apsiva
is pioneering the way catalogs are created and maintained.
By combining the capabilities of content management and
catalog management applications, Apsiva offers the industry's
most comprehensive solution that can deliver consistent
product information to Print Catalogs and Electronic Catalogs.
Our offerings help suppliers, manufacturers, distributors
and catalogers in leveraging their product content assets
in pre-sales, point of sale and post-sales efforts.