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WEBsource is an internal web based
catalog that empowers sales and customer service representatives
with up-to-the-minute catalog content. Customer Service reps
can reduce call hold times and sales reps can create on-the-fly
customer quotes. WEBsource features include:
Ubiquitous
Catalog Access: With Apsiva WEBsource, you can
make your catalog content accessible to your customers, employees,
suppliers and partners over the web in a secured form. All
your catalog content can be accessible from a browser as it
is being managed and updated always giving the audience up-to-the-minute
Multi-Dimensional
Search: Catalogs can be searched using a variety
of criteria with WEBsource. Users can search by Part Number,
by vendor, by description, by keyword or any other product
attribute. Catalogs can also be accessed through an index
or a category hierarchy making it easy to locate parts in
a variety of ways. Once the results are presented, they can
be sorted on a variety of ways. Users can also search on competitor
part number with cross-reference search.
Parametric
Search: Catalog content can also be searched based
on technical specifications or product parametrics. This search
makes it easy to filter through thousands of possible hits
to the right product in few clicks.
Product
Comparison: With WEBsource users can select similar
products and view the differences with side-by-side comparison
capability. This feature brings the product images, descriptions,
technical specifications and pricing for comparison.
Robust
Content Management: WEBsource directly accesses
the ONEsource system hence content management is integrated
into the core of WEBsource. Content is managed in a hierarchical
fashion to adopt to a wide variety of catalog formats and
media. With WEBsource, content can be reused across catalog
titles without dual maintenance.
Product
Life-Cycle Management and Archival: WEBsource provides
product life cycle management capabilities making it easy
for you to introduce new products and discontinue products
on a pre-planned basis. WEBsource also gives you abilities
to introduce price updates more seamlessly. Content changes
can also be rolled back at any time.
Multi-Channel
Capabilities: WEBsource provides robust functionality
to manage content - independent of output. Since WEBsource
builds on top of ONEsource the content, your print catalog
related content such as benefits, bullets, sell copy, and
print catalog pages and indexes can be made easily available
over the web. Also, your content will be consistent over the
web and print.
On Demand
Catalogs: On Demand Catalogs fall in between web
catalogs and print catalogs. They are system generated PDF
catalogs based on templates created by marketing. With these
catalogs, sales reps and customer service reps can create
custom catalogs without everyday reliance on marketing. On
Demand Catalogs can be created from a browser, making them
easy to support.
Integrate
Documents and Assets: With WEBsource, all your
digital assets and documents such as MSDS sheets, installation
manuals, owners manuals, repair manuals and print catalog
pages can be directly presented to end users at the product
level. This not only helps you in complying with the legal
mandates but also helps you in presenting all pertinent information
to your customers for better customer service.
Secured
Access to Catalog: While WEBsource makes content
ubiquitously available, you can limit the access to your catalog
based on user role. WEBsource offers very advanced security
features giving you the ability to control the products that
a user sees, the prices, or the attributes that a user role
sees. You can also control what levels of access a user role
has for a given attribute.
Product
Accessories and Alternates: WEBsource directly
integrates accessories and alternates for a product making
it easy for you to up-sell and cross-sell. This feature is
directly integrated with accessory and alternate product management,
making it easy for you to increase the average order amount.
This requires Enterprise add-on.
Shopping
Cart & E-Commerce: Apsiva WEBsource offers
a variety of means to accept orders. With WEBsource standard
users can add products to a shopping cart and the cart can
be emailed to sales reps for keying the order into your ERP
system. With Apsiva WEBsource Enterprise, orders can be directly
loaded into your ERP system without any manual steps. Users
can register, login, place orders and check order status.
Apsiva WEBsource Enterprise also opens your website for unlimited
users and is ideal for deployment as an e-commerce platform.
Configurable
Look and Feel: Apsiva WEBsource uses a layered
approach to give maximum flexibility to change look and feel
of the application with your internal IT resources. Branding,
buttons, and functionality can be customized to very high
degree without making the implementation expensive.
Open Architecture:
WEBsource is built from ground up to keep data openly accessible
for other systems and for the IT personnel. There are no proprietary
technologies employed. The entire system runs on any operating
system, across networks, over the Internet, across all major
databases, and uses any available application server.
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