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Catalog
Software Frequently Asked Questions |
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Catalog
FAQs: |
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Q:
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Why
Apsiva? |
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A:
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At Apsiva, we take pride
in our fast implementation, that saves you money. We have implemented
our system for some firms within 9 days, and their catalog system
went live within this time! This included importing 66,000 products
into their information database.
While we can't guarantee this speed for every company, since
sizes and needs differ, we can guarantee results: your product
information will become available to all departments that
need it, from customer service personnel who can easily access
updates and prices without searching through multiple binders,
to sales reps who can take your current CD and use it to show
clients your latest offerings and upgrades.
Your company's departments will have up-to-the-minute product
information at their fingertips, available for print publishing
or other applications.
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Q:
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Why
is Product Information important? |
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A:
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Product Information is what converts viewers into buyers.
Regardless of the media that you create your catalogs in,
the more accurate and actionable your content, the better
the results your organization will achieve. With quality product
information, the following departments in your organization
can benefit:
- Marketing
- Customer Service
- Sales
- Operations
- Supply Chain
The whitepaper "Quantifying the Benefits of a Catalog
Management System" can help you in understanding the
impact for each of the above departments.
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Q:
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Our
IT department can build a catalog software. Why should I talk
to Apsiva? |
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A:
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While
your IT department could try to build a system, our experience
(and those of many firms) has shown that if they try, it will
cost more and usually doesn't fulfill enterprise-wide requirements.
This is because while your IT programmers are expert in certain
applications, they don't have specific expertise in creating
and implementing product and catalog management systems, or
the years of specific installation experience that allow it
to be implemented quickly.
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Q:
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Can
you provide some real facts of what other customers have achieved
with your software? |
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A:
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* In one company that
implemented ONEsource, product information updates in company
catalogs went from 30 days to 3 days with resulting savings
and improved product update to customer time.
* Average hold times in another
client's customer service department were reduced from 15
minutes to 5 minutes. Why? The service personnel no longer
had to search through multiple company binders for product
information. Instead, they were able to use ONEsource search
engine to quickly and easily find the information that customers
needed-with resulting improved customer satisfaction scores.
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Q:
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We
are in the middle of putting a catalog. When is the right time
to implement your software? |
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A:
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You can start seeing a return on your
investment right away, if you start capturing your content now.
And if you are concerned about affordability, consider this:
each time you spend extra time, effort, and manpower on putting
out your catalogs using outdated methods and separate databases,
you are actually paying a high cost. |
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Q:
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Why
should we hire your services? |
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A:
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With our services, you'll have access
to the full expertise of our technical team and consultants.
We provide expert support, training, and assistance with planning
and managing your catalog content development strategy. Since
content and catalog data management are our specialties, our
engineers and technicians can help you quickly categorize your
products and create rich granular detail for easier and more
intuitive product searches.
Our consultants are expert across
a wide variety of industries (including automotive, MRO, merchandising,
manufacturing, distribution, electrical, etc.), and can help
you with issues that range from formatting graphics and content
files for multiple applications, to assisting you with setting
up internal access for different departments to a centralized
data portal for increased communication.
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Q:
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What
size of a catalog department can most benefit from your solution? |
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A:
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If your firm has at least two people involved
in catalog production, Apsiva software makes perfect sense.
You can choose the software modules you need now and then expand
them as you grow. Since our software streamlines the entire
process of catalog creation and production, it could save you
the added expense of hiring extra staff to manage this task
over time. |
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Do you still have unanswered questions
about catalog management? Let
us know |
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PRINTsource
FAQs: |
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Q:
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What
is the target market for Apsiva PRINTsource? |
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A:
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Organizations that create catalogs
or promotional material of at least 500 pages per year and have
at least 1000 products with annual revenues between $10 Million
and $5 Billion. |
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Q:
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Why
is there no pricing provided on the website for PRINTsource? |
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A:
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PRINTsource is an enterprise software
with capabilities that address the needs of Merchandising, Art
Department, Graphics, Editorial and Product Management. Organizations
have different sets of needs, and hence you don't always need
all the modules. Due to this reason, we cannot have a fixed
price for the software. However, we can provide pricing information
if a few questions are answered. Request
Pricing |
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Q:
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What
kind of other print material can I create with PRINTsource? |
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A:
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Apsiva PRINTsource is a versatile
tool that can be used to create flyers, promotions, sell sheets,
brochures, price books, catalogs, owners manuals, and repair
manuals. |
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Q:
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How
does Apsiva handle soft proofing and digital renditions? |
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A:
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Apsiva offers powerful capabilities
for merchandisers, catalog planners and art directors to create
digital mockups of product blocks or an entire page prior to
actual layout. This significantly reduces the number of proofing
cycles and the first proof generated is usually very accurate.
Apsiva has functionality dedicated to solely address this issue
of soft proofing. |
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Q:
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What
catalog planning features does Apsiva provide? |
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A:
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Apsiva PRINTsource Print Catalog
Software gives merchandisers access to sales history to decide
the products that go into a catalog and onto a specific page.
Merchandisers can also place the products on the right area
on a page and view a digital rendition before passing on the
work to the designer. This approach makes the planning process
efficient and eliminates other paper-based processes. |
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Do you have more questions about PRINTsource?
Request more info |
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