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Phenomenal publication software
developments have raised our expectations to unprecedented
levels. High-speed, cross-platform data management and delivery
systems power the internet. For some time, publishers have
been hoping to utilize this same technology in their print
campaigns. Unfortunately, high-profile database solution providers,
particularly for catalogs, have produced only marginal success.
How long will we need to wait for a flexible and affordable
system that will allow us to virtually "pour" current
catalog information into industry-standard print templates?
How soon can we break free from the lengthy production schedules
that hamper our products' marketability? Thanks to their commitment
to the success of our publication community, Apsiva is telling
us that our wait may be over!
Lets examine some database publication aspects three different
ways: First, the conventional methods common to most database
publication solutions. Second, the Optimal solution, as defined
by industry professionals. Last, we will examine how Apsiva
proposes to bridge the gap between the two.
WORKFLOW
Probably the most misused and ill-defined term in the entire
sales / needs assessment / integration process. No solution
will ever create maximum impact unless it is coupled with
a complete change in procedures.
Conventional - In order to generate sales, conventional
solution providers tried to reassure prospective clients that
there would be minimal impact on their workflow. This served
to mask the fact that the database provider had little knowledge
of current production procedures, which made them incapable
of recommending time-saving changes.
Optimal - The solution provider should demonstrate
that they have anticipated the needs of the Merchandise Manager,
Copywriter/Editor, Print Designer and Traffic Manager, including
their preferred software package for interfacing with the
system. This will allow all participants to feel empowered,
rather than enslaved by their responsibilities to the database.
Apsiva - Each publication document takes on a virtual
life of its own. At each production stage, the requirements
for a document to progress to the next are clearly documented.
This allows for flexible and intuitive workflow development
that will match the most likely performer with the documented
procedures and skill set/platform needed to move the document
to the next stage.
DEVELOPING
VS PURCHASING A DATABASE PUBLISHING SOLUTION
Conventional - Given the overwhelming cost (in some instances)
and lengthy roll-out time required by database providers,
IT department heads are convinced that they can develop a
better solution internally. These initiatives soon become
"low priority" once the current production schedule
is underway.
Optimal - We should recognize that an optimal solution
is not only a matter of ability, it is a matter of prioritization.
In the long run, it is far better to delegate the publication
database initiative to a third party who can make the unique
requirements of the creative team a high priority.
Apsiva - Recognizes that there is a fine balance between
maintaining a robust data source and bridging the gap between
the content and the publication software.
DATABASE
STRUCTURE
Conventional - Some of the high-profile solutions were
developed when print was practically the only source for output.
For many, structure was practically optional. For others,
using their system for multi-channel output meant constructing
a print publication and exporting the data afterward for the
web. This means that the data structure itself was defined
by a counter-intuitive workflow (there is that word again!)
Optimal - The emphasis should be on the same intuitive
structure and content-delivery system that empowers the web
team. Powerful and well-constructed content links allow catalogers
to immediately market products online. This very same structure
allow the print team to use the same data simultaneously.
The print team needs only to quickly navigate through the
same intuitive structure to access, and subsequently, refresh
the same information on publication documents. Most important
of all, the database should be open-standard. This will allow
us to take advantage of all upgrades made on our behalf.
Apsiva - The PRINTsource database at the heart of Apsiva
Optimal Source Publishing solution is constructed with the
need of the client Marketing department in mind. Clients are
in the business of selling products, not constructing catalogs.
All product information gathered during the preliminary marketing
phase is immediately available to the print and web team alike.
DATABASE
INTERFACE
Conventional - Client/Server interface is the norm
in these early-generation solutions. Once again, they seemed
to be very inflexible and counter intuitive, given that part
of their mission was to be accessible from any platform. For
Product Managers or anyone with off-site responsibilities,
this centralized system of data management still requires
them to be at their desks to update vital information.
Optimal - A good deal of product information is coming
from third parties. On the web side, we can create data-entry
templates to meet all of our needs. If handled correctly,
third party data can instantly become part of the overall
web marketing campaign. This same principle needs to be applied
for the print team. How about password-protected and controlled
browser access for all marketing elements.
Apsiva - Product Managers can set up and classify products
from the road. Product Vendors can upload information from
their location. Copywriters can review and enhance the "raw"
data to meet the company's criteria. Production Designers
can virtually "pour" this pre-styled, print-ready,
approved data into a document template. All of this without
having to drive to the office!
Workflow Note: The scenario described above is only possible
because Apsiva has focused on content-based publication requirements.
This allows us to craft a road map to streamlined production
schedules.
PRINT
LAYOUT SOFTWARE
Conventional - The majority of solution providers pre-determine
the publication software (and sometimes the platform) required
for page construction. This is partly due to their short-sighted
option to store "blobs" from print pages directly
in the database.
The negative impact is so-called "ability" is overwhelming.
Two productivity-draining aspects immediately surface: First,
pertinent data can be merely "captured" in static
format and not be available for publication elsewhere. Next,
prodigious amounts of counter-productive "styling"
information is being stored.
The most damaging aspect to this proposed solution is that
the solution vendor will determine which print-production
software you will use, perhaps forever.
Optimal - If a print-publication software release proves
vastly superior, we should be able to immediately take advantage
of its capabilities. A well-maintained and structured content
base, free of any proprietary restrictions, would be the ideal.
A solution provider should know enough about the industry
to recommend a data hierarchy and complementary workflow that
will serve us well, regardless of the page-layout software
we choose.
Apsiva - Focused on intuitive data structure and the
design of intuitive content-extraction engines. They are in
a position to recommend page-layout software based only on
one criteria: the greatest possible efficiency in catalog
page construction.
Productivity Note: At this time, Adobe® InDesign®
is the page-layout software of choice, based on a number of
factors.
In many highly-creative environments, InDesign is now the
layout software of choice. There would be a logical need to
have Designers and catalog Production Artists using the same
software. In database publication environments, InDesign has
the unequaled capacity to maintain data links and apply exacting
style specifications during import and refresh. This all results
in maximum performance and immediate returns on the database
publication investment.
DATABASE
POPULATION
Conventional - For a considerable fee, traditional
database providers will populate a database based on their
client's expressed needs. This inevitably leads to problems
in the future, particularly where the importance of data structure
dismissed in favor of the quicker "blob" storage
option mentioned earlier.
Even where this is not an issue, the chances of client satisfaction
are greatly diminished for another reason. The client may
identify a cut-and-paste source from current publication documents.
While the data is in this "sequestered" environment,
current catalog production must go on.
By the time the database is delivered, the majority of the
data is now one "catalog cycle" out of date. This
means that the optimal source for the content is not inside
the database, but once again, inside catalog pages.
Optimal - We need a well-planned conversion workflow
that accomplishes at least three things simultaneously:
1. Gives us a chance to enhance our data hierarchy options
based on real-world experience.
2. Develops thorough testing of our data extraction methods.
3. Delegates data maintenance duties to Product Managers and
their assistants, allowing Designers to develop effective
import and refresh procedures.
Apsiva - Has developed remarkable "bridge"
software to facilitate database population. We are talking
about a new publication era that facilitates both web and
print. Because they believe that optimal-source content databases
are developed, rather than delivered, they recommend a "tiered"
database population strategy.
This virtually guarantees productivity gains from the outset.
All publication departments are immediately involved in testing
the rationale of the structure as well as functionality of
the software. As a result, the learning curve is compressed
because training, integration and document construction are
all demonstrated in a productive environment.
Another astounding value of the Apsiva Bridge software allows
us to "map" item attributes from a page for immediate
re-purpose on the web side. This allows for parallel database-population
procedures to "feed" publication workflows without
any interruption to marketing campaigns or press schedules.
REPORTING
Conventional - Some solution providers do a reasonably
good job of recording transactions with the database. They
also have decent report-generation templates for standard
product information, such as the creation and update history
of a database item.
Some boast of the ability to create square-inch analysis reports.
Many allow for document tracking on a publication basis.
Optimal - We're looking for a way to present publication
document comments and electronic layout information (whiteboarding)
at the Design level. We cannot utilize a "half "solution
that requires the design department to toggle between the
publication document display and a comments and/or whiteboard
display. The needed information must be able to "float"
above the document on display.
Apsiva - Superior whiteboarding capabilities with the
electronic page layout info appearing in an application floating
palette. Accurate space allocation info is created during
the whiteboard creation procedure.
Unique whiteboard feature also allows for designating "prime"
document areas for vendor charge-back premiums.
INDEXING
Conventional - Only a handful of solutions try to tackle
this time saving process. Even those companies that offer
the capabilities have very few adopters within their client
base. The main reason is that effectiveness is predicated
on strict adherence to data structure, and this requirement
was severely under-emphasized during the database population
phase.
Optimal - We want to attach intricate index-entry and
cross-references to products within the data structure. We
also want our internal data-maintenance structure to mirror
the hierarchy we display on our web site. This will allow
Product Managers to "check in" new items and have
them immediately marketable alongside all other items already
in their peer group.
Apsiva - PRINTsource takes all marketing needs into
account and utilizes a single hierarchy to assist in database
maintenance, print-index generation and web-search returns.
They have the capability of maintaining and generating several
kinds of indices simultaneously.
If you require a vendor index or "manufacturer part number"
index you will be able to guarantee consistent satisfactory
results for your clients, since both web searches and print-document
data have the same source.
There is only one Database Publication solution provider for
catalogs that can answer all of these questions favorably
- Apsiva. Their PRINTsource solution easily beats the conventional
solution providers in virtually all aspects. Structure, integration,
training, implementation, support, and continuous cutting-edge
development are easily the new industry standard.
Actually, there is only one question that needs to be answered.
“Can anyone measure up to Apsiva’s total commitment to the
success of their clients?” Their unrivaled dedication to developing
the best solution possible is making that question easier
to answer daily.
Jim Cooper is a veteran publication consultant who
has applied his editorial, database and print-workflow experience
on behalf of RR Donnelley and Pindar Systems clients. More
recently, he served the Midwest as a Quark Applications/Services
consultant. He can be reached at jcooper@screaminet.net
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